Cookie policy

When using the websites of ACSI Broker Services, ACSI and/or third parties may collect information about your use of this website, for example by means of cookies or pixel tags.

By using this ACSI website, you consent to the use of cookies and pixel tags in accordance with this Cookie Policy. If you do not agree with the use of cookies and pixel tags by ACSI, you should adjust your browser settings accordingly or refrain from using this ACSI website.

What are cookies and pixel tags?

Cookies are small files placed on a computer (or other internet-enabled devices such as a tablet or smartphone) by a webpage (and/or Flash applications) of a website. These files can be read by the browser (such as Google Chrome, Internet Explorer, Edge, Firefox) when a webpage is opened. Cookies can remember your preferences while browsing and store them on your own computer. A cookie contains the name of the website that places it, the duration for which the cookie remains on your computer, and a value, usually a generated number or text.

A pixel tag (also known as a clear GIF) is an invisible image placed on various pages of the ACSI website. This image is not stored on your computer.

Why are cookies used?

ACSI Broker Services uses cookies to make the website easier to use, to identify areas for improvement, and to better tailor products and advertisements to your interests and needs. Cookies facilitate your internet use: for example, they remember login names, passwords and preferences, such as language settings. For example: you log in via “My ACSI”. By placing a cookie, our system recognises on your next visit that you are logged in, so you do not need to log in again.

Cookies also record your website visits for analytical purposes. They can only store preferences and interests based on browsing and click behaviour. For example, it can be tracked how many visitors view a particular webpage, allowing ACSI to determine which parts of the website are most popular.

The use of cookies is safe. No personal information, such as a telephone number or email address, can be derived from cookies. Therefore, cookies cannot be used for email or telemarketing purposes. ACSI cannot personally identify you based on cookie information.

ACSI considers it very important that you are aware of which cookies are used on its websites and for what purposes. ACSI aims to safeguard both your privacy and the user-friendliness of its websites as much as possible.

Under “Types of cookies” you will find more information about the cookies used by and via ACSI websites and the purposes for which they are used.

Which types of cookies and pixel tags are used?

This ACSI website uses two types of cookies: “session cookies” and “persistent cookies”. Session cookies are temporary cookies that remain on your computer or device until you leave the ACSI website. A persistent cookie remains on your computer for a longer period, for example until it is manually deleted. How long a cookie remains on your device depends on its specific lifespan and your browser settings.

ACSI uses pixel tags. When you visit one of the pages, information about promotions may be shared with third parties, such as external advertising or banner agencies, through the loading of the pixel tag. This information is not personally identifiable, although it may be linked to your personal data. If you disable cookies via your browser, the pixel tag will detect a completely anonymous visit.

Are third-party cookies used?

This ACSI website uses two types of cookies: “session cookies” and “persistent cookies”. Session cookies are temporary cookies that remain on your computer or device until you leave the ACSI website. A persistent cookie remains on your computer for a longer period, for example until it is manually deleted. How long a cookie remains on your device depends on its specific lifespan and your browser settings.

ACSI uses pixel tags. When you visit one of the pages, information about promotions may be shared with third parties, such as external advertising or banner agencies, through the loading of the pixel tag. This information is not personally identifiable, although it may be linked to your personal data. If you disable cookies via your browser, the pixel tag will detect a completely anonymous visit.

Can cookies be disabled or deleted?

our browser will probably accept cookies automatically. You can set your browser to block cookies by default or to notify you when a cookie is placed on your computer. If you disable or delete the cookies or pixel tags used by ACSI via your browser, this will affect your experience of the ACSI website. For example, ACSI may not be able to guarantee that you can make a booking for a campsite.

Please consult the instructions for your specific browser via one of the links below:

Google Chrome
Mozilla Firefox
Microsoft Internet Explorer
Apple Safari
Opera Software
Microsoft Edge

More information about online privacy and advertising can be found here. There you can also indicate whether you wish to receive online advertisements based on your browsing behaviour.

Take a look at “Types of cookies” for more information about the cookies used by and via ACSI websites and their purposes.

Types of cookies

Strictly necessary cookies
Anonymous cookies that enable users to view the ACSI Broker Services website, use its functions and access secure areas. The information collected by these cookies may not be used for marketing purposes. If the use of this type of cookie is not permitted, certain parts of ACSI Broker Services may not function properly.

Performance cookies
Anonymous cookies that allow ACSI to improve its website. These cookies collect information about how visitors use ACSI Broker Services, such as which pages are visited most often or the number of error messages displayed. An example of this type is Web Analytics cookies. The information collected by these cookies may not be used for marketing purposes and is not shared with third parties.

Functionality cookies
Anonymous cookies that allow ACSI Broker Services to remember visitors’ choices and preferences. Based on this information, ACSI can present more relevant content to individual visitors. Examples of collected data include country and language preferences. Refusing the use of this type of cookie may have the following consequences:

  • Some parts of ACSI Broker Services may no longer be accessible
  • ACSI may be less able to provide support to users
  • ACSI may not be able to remember your preferences, such as disabling or hiding specific features.